FAQ

Our partners will buy any type of residential property in the UK. This includes standard houses like detached and semi-detached homes, and terraces, as well as apartments, ex-council properties and bungalows. In fact they will also buy non-standard construction homes. Unfortunately they do not buy properties in Scotland and Northern Ireland.

Yes. When we say our partners will buy any type of residential property in the UK, we also mean in any condition. Our partners have bought many houses that are in need of a full-scale refurbishment, including homes that have fire damage and flood damage. They also buy houses that are suffering from damp and dry rot, or have subsidence issues. Our partners all live by the slogan - we buy any house!

In short, our partners do not offer the open market value of your property as their service cuts out all transaction costs traditionally associated with selling a property (i.e. estate agent fees, surveyor fees, legal fees, mortgage repayment costs during the sale process, refurbishment fees etc.) and allows you to release immediate cash from your property extremely quickly.

Selling your property to one of our recommended partners involves no fees (they pay all costs, incl. your legal fees), can complete in as little as 7 days (typically they complete in 28 days), and offer 100% cash for your property.

With our partners there are no viewings, no chains, no onward investors to sell too. It is a straightforward service that is hassle-free. You don’t need to worry about covering your mortgage during the sale and you don’t need to be concerned about the state of your property – our partners buy properties in any condition. Moreover, the service is flexible – they often provide upfront cash advances, will pay for removal and clearance, and they can help you move into your new home.

We pride ourselves on providing a straightforward, fair and transparent service. To start the process with Accelerate Homes you need to complete our online form or call us. We will use the information you submit to instruct one of our recommended partners as the ideal cash buyer for your property.

Our recommended partner will estimate the value of your property and provide you with an initial cash offer over the phone. This process usually takes 24 hours. On the call they will discuss the offer and your circumstances, and assuming you are happy will move to step 2. 

During step 2 of the process a RICS chartered surveyor will visit your property to independently assess your house and accurately evaluate its condition. The surveyor will provide an independent valuation to you and to our recommended partner. Given the information from the surveyor our partner may revise their initial offer accordingly.

At this stage you will receive a final offer, which is not subject to change (please watch out for scammers who are known to change their final offer at the last minute). Throughout the process you are under no obligation to proceed. If you do decide to proceed you will have an account manager to help you complete all paperwork and pay for all legal costs. You then set your own completion date and it will be will hit!

No, our partners do not charge an admin fee and we recommend you avoid any company that does. In addition our recommended partners cover all costs associated with the transaction. They will cover the cost of the independent survey and any legal fees should you proceed with the sale. They are also able to offer certain sellers the opportunity to stay on in their property for a short period after the sale, rent-free. If there are costs associated with your move they can also help here.

All our recommended partners are members of The Property Ombudsman and The National Association Of Property Buyers.

The fastest our recommended partners can purchase a house is 7 working days, but on average they complete sales within 28 working days. In principle they can move as fast as you like. If you are in a huge rush then assuming they have all the right information they can compete very quickly. If you need to release immediate cash let us know and we will connect you with the fastest cash buyer we know.

Yes. Our partners are experts at helping homeowners who are in financial distress. They can help you stop and reverse repossession proceedings and can negotiate settlements with your lender on your behalf. Our recommended partners will buy any property as long as there is some equity to start with.